Privacy Policy

Last Updated: [Date]

1. Information We Collect
We may collect the following information when you use our website:

  • Personal details (name, contact information)
  • Delivery and billing addresses
  • Payment information (processed securely)
  • Purchase history and preferences
  • Device and browsing data (cookies, IP address)

2. How We Use Your Information
Your information helps us to:

  • Process and deliver your orders
  • Improve our products and services
  • Communicate about orders and promotions (with consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Information Sharing
We may share your information with:

  • Delivery partners
  • Payment processors
  • IT service providers
  • Marketing platforms (with consent)
  • When required by law

4. Your Rights
Under the Privacy Act 2020 (NZ), you have the right to:

  • Access your personal information
  • Request correction of your information
  • Opt-out of marketing communications
  • Make a complaint to the Privacy Commissioner

5. Data Security
We protect your information through:

  • SSL encryption
  • Secure payment gateways
  • Restricted staff access
  • Regular security reviews

6. Cookies and Tracking
We use cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve your shopping experience
    You can manage cookies through your browser settings.

7. Data Retention
We keep your information:

  • For active customers: 2 years after last purchase
  • For orders: 7 years for tax records
  • For marketing: Until you unsubscribe

8. International Data Transfers
Some service providers may be located overseas. We ensure they meet NZ privacy standards.

9. Children’s Privacy
We do not knowingly collect information from children under 16 without parental consent.

10. Changes to This Policy
We may update this policy periodically. The current version will always be available here.

11. Contact Us
For privacy questions, please use the contact form on our website.